Privacy Policy

1. About This Policy

This website is operated by Blue Peak
Labs (“we,” “us,” “our”). This policy applies
to information we collect through this site,
including when you browse or contact us.

2. Information We Collect

Information You Provide

• Contact details such as your name, email address, and phone number.
• Form responses from Contact & Support request.
• Form responses from Wholesale request.

Information Collected Automatically

• Basic technical information such as
  your IP address, browser type, and device type.
• Usage data, like which pages you
  visit and how you navigate the site.
• Cookie-related data, where used,
  to help the site function and
  understand aggregate usage.

We mainly use this information in aggregated or anonymized form to
improve how the site works and to
help keep it secure.

3. What We Do With
The Information

• Respond to questions and support requests.
• Maintain records for accounting, auditing, and compliance.
• Improve our website, content, and
  user experience.
• Monitor for fraud, abuse, or security issues.

We do not sell your personal information or customer lists.

4. Who We Share It With

We share information only when it’s needed to run the business or when required by law, for example:

• Service providers, such as website hosting or IT/security providers.
• Authorities, if we are required to comply with applicable laws or legal requests.

These third parties are only given the information needed to perform their services and are expected to protect it.

6. How Long We Keep Information

We keep personal information for as long as it is reasonably needed for the purposes described in this policy—for example, to:

• Maintain accurate records.
• Meet legal or regulatory requirements.

After that, we may delete it or keep it in
de-identified form.

7. Your Options and Preferences

• You can choose not to submit forms; some features may require certain details to function.
• You can update or correct basic information by contacting us if something is inaccurate.
• You can unsubscribe from any marketing emails we may send in the future by using the link in those emails or by contacting us directly.

If you have specific questions about your information, you can reach out using the contact details below.

8. How We Protect
Your Information

We use reasonable technical and organizational measures to help protect personal information, including encrypting payment traffic to our processors and limiting access to data to people who need it to do their jobs.

However, no website or internet transmission can be guaranteed to be completely secure, so you should always take care when sharing information online.

9. Minors

This site is not directed to users under 18, and we do not knowingly collect personal information from users under 18. If you believe a user has provided us with personal information, please contact us so we can review and address the situation.

10. Updates To This Policy

We may update this page from time to time. When we do, we will revise the “Last updated” date on this page. Your continued use of the site after changes are posted means you accept the updated policy.